Privacy notice
Your trust matters to us. This notice explains how we handle your information.
Last updated: October 2026
Who we are
The Dental Lounge is a dental practice located at 78 Lomagundi Road, Emerald Hill, Harare, Zimbabwe. You can contact us on +263 8677 007155.
Information we collect
- Contact details: your name, phone number and email address when you call us or send an appointment request.
- Health information: your medical and dental history, X-rays, treatment notes and clinical photographs, collected so we can treat you safely.
- Payment and medical aid details: needed to process payments and claims.
How we use your information
- To book, confirm and remind you about appointments
- To provide safe, appropriate dental care
- To process payments and medical aid claims
- To meet our legal and professional record-keeping obligations
We do not sell your information, and we will not send you marketing messages unless you ask us to.
Sharing your information
We only share your information when needed for your care or required by law, for example with your medical aid society, a specialist or laboratory involved in your treatment, or a regulator.
Keeping your information safe
Patient records are kept confidential and protected from unauthorised access. We keep records for as long as required by professional and legal guidelines.
Your rights
Under Zimbabwe's Cyber and Data Protection Act, you may ask to see the information we hold about you, ask us to correct it, or object to how it is used. To make a request, please contact us using the details above.
This website
This website does not use advertising or tracking cookies. The map on our contact page is provided by Google Maps, which may set its own cookies when it loads. Information you enter into our appointment form is only used to contact you about your appointment.